ESIC Hospitals
ESIC Model Hospital, Ezhukone, Kollam
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Diagnostic-services
The diagnostic services at ESIC Hospital are essential for accurate diagnosis and effective treatment planning. Here’s a detailed guide to the process for utilizing diagnostic services at our facility:
1. Referral
Location: OPD or Diagnostic Services Desk
Process:
Doctor's Referral: Diagnostic services are typically initiated by a referral from your attending physician or specialist. The doctor will provide a requisition form specifying the required tests or imaging studies..
2. Registration for Diagnostic Services
Location: Diagnostic Services Registration Counter
Process:
Check-In: Upon arrival at the diagnostic services area, check in at the registration counter.
Documentation: Provide the requisition form from your doctor, identification, and any insurance information if applicable..
3. Pre-Test Preparation
Location: Diagnostic Services Area
Process:
Instructions: You will receive specific instructions related to preparation for your tests. This may include fasting, dietary restrictions, or medication adjustments.
Clarification: If you have any questions or need clarification about the preparation, ask the diagnostic staff for guidance.
4. Diagnostic Testing
Location: Diagnostic Rooms / Labs
Process:
Procedure: Proceed to the designated diagnostic room or lab where the tests will be performed. Common diagnostic services include:
Imaging: X-rays, CT scans, MRIs, and ultrasounds.
Laboratory Tests: Blood tests, urine tests, and other specimen analyses.
Specialty Tests: ECGs, stress tests, and other specialized procedures.
Staff Assistance: Trained technicians or radiologists will perform the tests. Follow their instructions for positioning and cooperation during the procedure.
5. Test Results and Interpretation
Location: Diagnostic Services Desk / Wards
Process:
Result Processing: After the diagnostic tests are completed, the results will be processed. This may take some time depending on the type of test and complexity of analysis.
Results Availability: Results are typically reviewed by a doctor or specialist who will interpret them and discuss the findings with you during a follow-up consultation.
Report Collection: If needed, collect a copy of your diagnostic reports from the Diagnostic Services Desk or receive them through a secure online portal.
6. Follow-Up Consultation
Location: OPD or Specialist Clinic
Process:
Review Meeting: Schedule a follow-up appointment with your referring doctor or specialist to review the diagnostic results.
Treatment Plan: Based on the results, your doctor will discuss the findings, diagnose your condition, and propose a treatment plan or further investigations if necessary.
7. Patient Records and Documentation
Location: Medical Records Department / Online Portal
Process:
Record Keeping: Diagnostic results and reports will be added to your medical records. You can request copies for personal use or to share with other healthcare providers.
Additional Services:
Patient Assistance: For patients needing extra help, such as language support or mobility assistance, patient assistance services are available.
Feedback: Provide feedback on your experience with the diagnostic services to help us improve our processes and service quality.
This streamlined process ensures that you receive timely and accurate diagnostic services, facilitating effective treatment planning and management of your health condition.
Last updated / Reviewed : 2024-10-25